Shipping Policy

At Cockstreet, we aim to process and deliver your order as quickly and safely as possible.

1. Order Processing

Orders are generally processed within 1–2 business days after successful order confirmation.

Orders placed on weekends or public holidays may be processed on the next business day.

During sales, promotions, or high-demand periods, processing may take slightly longer.

2. Delivery Time

Our estimated delivery time is:

3–7 business days after your order has been shipped.

Delivery times may vary depending on your location, courier service, weather conditions, holidays, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

From time to time, Cockstreet may offer free shipping or promotional shipping offers.

4. Order Tracking

Once your order has been shipped, you may receive tracking information through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information to check the status of your shipment.

5. Incorrect Address

Please make sure your shipping details are correct before placing your order.

Cloth Junkey is not responsible for delays, failed deliveries, or additional charges caused by an incorrect or incomplete shipping address provided by the customer.

6. Delayed or Lost Orders

Although we work with trusted delivery partners, unexpected delays may sometimes occur.

If your order appears to be significantly delayed or lost, please contact us with your order number so we can assist you.

7. Delivery Attempts

If the courier attempts delivery and the customer is unavailable, the courier may make additional delivery attempts according to their delivery policy.

Repeated delivery failures may result in the order being returned to us.