1. What is Cockstreet?
Cockstreet is a fashion destination offering stylish, comfortable, and trendy clothing designed for everyday wear and modern looks.
2. How can I place an order?
Simply browse our products, select your preferred size and color, add the item to your cart, and proceed to checkout. Follow the instructions to complete your order.
3. Do you offer Cash on Delivery (COD)?
Yes, Cash on Delivery may be available for eligible locations. COD availability will be shown at checkout.
4. How long will my order take to arrive?
Orders are generally delivered within 3–7 business days, depending on your location. Remote areas may require additional time.
5. How can I track my order?
Once your order has been shipped, we’ll send you tracking details via email, SMS, or WhatsApp, depending on the contact information provided at checkout.
6. How do I choose the right size?
Please check the Size Chart available on the product page before placing your order. If you're between sizes, we recommend checking the measurements carefully to choose the best fit.
7. Can I exchange or return an item?
Yes, eligible products can be returned or exchanged according to our Return & Exchange Policy. Items must meet the required condition and eligibility criteria.
8. What condition should my item be in for a return or exchange?
Products must be unused, unwashed, unworn, and returned with their original tags and packaging intact.
9. Can I cancel my order?
Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation may no longer be possible.
10. What payment methods do you accept?
We accept the payment methods displayed at checkout, which may include UPI, debit/credit cards, net banking, wallets, and Cash on Delivery where available.
11. What if I receive a damaged or incorrect product?
We're here to help. Please contact our customer support as soon as possible with your order details and clear photos/videos of the issue so we can assist you.
12. Do you offer discounts or special offers?
Yes! We regularly run seasonal sales, special offers, and exclusive promotions. Follow Cockstreet or subscribe to our updates so you don't miss them.
13. Will I receive an order confirmation?
Yes. After successfully placing your order, you'll receive an order confirmation with your order details.
14. What happens if my package is delayed?
While we aim to deliver orders within the estimated timeframe, occasional courier delays can occur. If your order is significantly delayed, please contact our support team and we'll help you check its status.
15. How can I contact Cockstreet?
For any questions regarding your order, products, returns, or general assistance, please contact us through the customer support details provided on our website.